Terms and Conditions – Garden Maintenance Downham

1. Introduction

Welcome to Garden Maintenance Downham. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to these terms. Please read them carefully before proceeding.

2. Definitions

Client: The individual or organization requesting garden maintenance services.
Service Provider: Garden Maintenance Downham and its employees, agents, or subcontractors.
Agreement: The contractual relationship between the Client and the Service Provider as outlined in these Terms and Conditions.

3. Scope of Services

Garden Maintenance Downham offers a variety of services including, but not limited to, lawn mowing, hedge trimming, planting, weeding, and garden design. The specific services to be provided will be detailed in the service agreement or order form.

4. Client Responsibilities

The Client agrees to:

Provide access to the property at agreed times.
Ensure that the garden is free from hazards that may endanger our staff.
Inform the Service Provider of any specific requirements or restrictions related to the garden maintenance.
Provide timely feedback and approvals when necessary.

5. Service Provider Responsibilities

Garden Maintenance Downham is committed to:

Delivering services as outlined in the service agreement.
Employing qualified and experienced staff.
Using appropriate tools and materials to ensure quality maintenance.
Adhering to all relevant health and safety regulations.

6. Payment Terms

All payments are due as per the agreed schedule in the service agreement. Payments can be made via bank transfer, credit card, or other accepted payment methods.

Invoices: Issued monthly upon completion of services.
Late Payments: A late fee of 2% per month may be applied to overdue payments.

7. Cancellation Policy

If the Client needs to cancel a scheduled service, they must provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.

Notice Period: 24 hours before the scheduled service.
Cancellation Fees: Equivalent to 50% of the scheduled service cost.

8. Liability

While Garden Maintenance Downham strives to perform services with the utmost care, we are not liable for any indirect or consequential damages arising from our services. Our liability is limited to the value of the services provided.

Insurance: We carry appropriate insurance to cover any potential direct damages.
Damage to Property: Any accidental damage will be reported and rectified promptly.

9. Termination

Either party may terminate the agreement with written notice under the following conditions:

Breach of Terms: Failure to comply with the terms outlined in this agreement.
Mutual Agreement: Both parties agree to terminate the agreement.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in London.

11. Amendments

Garden Maintenance Downham reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Dispute Resolution

In the event of a dispute, both parties agree to seek an amicable resolution through negotiation. If negotiations fail, disputes will be resolved through mediation before pursuing legal action.

By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.